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Privacy Policy

This Privacy Policy is made available to users of the CLASH OF CAPTAINS game and the URL www.clashofcaptains.com (hereinafter referred to as ‘the Game’) in order to provide information about how your personal data is handled and how your privacy and information is protected.  

The user is requested to take a few minutes to read this Privacy Policy carefully. 

1. INTRODUCTION 

CONWIRO DESARROLLO DE SOFTWARE Y VIDEOJUEGOS, S.L., is an entity with registered office at Calle Albala 12, 28037 Madrid, and registered in the Commercial Register of Madrid, volume 44470, folio 131, and page M-783571D, with Tax Identification Number B72994338 (hereinafter, ‘CONWIRO’). This Privacy Policy applies to the game owned by CONWIRO and made available to the public at the URL www.clashofcaptains.com, as well as on the different mobile APP download platforms, and to the interactions that the user carries out with the game through said website or APP.

This Privacy Policy may be amended from time to time. In the event of modifications, we will inform you through the game or by other means, so that you can be aware of the new Privacy conditions. By continuing to use the functionalities made available by the game after we have notified you of the aforementioned modifications, you agree to the modifications, except for those cases in which your express consent is required. 

2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA 

CONWIRO is responsible for the processing of personal data. To ensure the proper management of the processing of your data, you can contact dpo@conwiro.com    

3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA 

Personal data provided by users of the game or who contact whit the game by other means may be processed by CONWIRO for the following purposes. 

  1. User management: Personal data are processed to facilitate access to the game for users, manage queries and requests, ensure technical support, facilitate the purchase and use of the game, and send personalised communications about the service. The data is used to fulfil contractual and legal obligations, as well as for internal management purposes. The processing is based on the performance of contracts and the legitimate interest of the company.

  2. Contact, manage and process queries and requests from the App Web: Users' personal data may be processed by CONWIRO for the purpose of sending them personalised commercial and advertising information about its activities, products, services, offers, special promotions, as well as documentation of various kinds, through the means provided. 

  3. Commercial, promotional or advertising communications: Users' personal data may be processed by CONWIRO for the purpose of sending them personalized commercial and advertising information about its activities, products, services, offers, special promotions, as well as documentation of various kinds, by the means provided. 

 

You may object at any time to the processing of your data for advertising or promotional purposes by the game. By using the channels provided for this purpose by the game, as detailed further on in this document.  

4. WHAT DATA IS PROCESSED BY CONWIRO AND FROM WHAT SOURCES IT ORIGINATES 

The data that the game processes as a result of the interactions carried out by the user through our App Web come from the following sources: 

  • Data provided by the user by filling in the spaces for managing communication with users made available by the game or by any other means by which the user communicates with the game. 

  • Data generated as a result of the development, processing and maintenance of the relationship established between the user and the game. 

On the game may process personal data of the following types, depending on the relationship established with the user: 

  • Identification and contact details (e.g. name and surname, nickname, e-mail address,  or IP). 

  • Other types of data. Exclusively if the user provides other types of data in the interactions that he/she engages in the game, such data will be processed by CONWIRO only if such processing is necessary for the intended purpose. Otherwise, the data will be destroyed without having been previously saved or processed by the game. 

5. WHAT IS THE LEGAL LEGITIMACY FOR THE PROCESSING OF YOUR DATA? 

The processing of your personal data for the purpose of "user management” is legitimised in the execution of a contract to which the user is a party, or in the application of pre-contractual measures at the user's request. This includes handling queries, requests, and communications made by the user, as well as ensuring technical support, facilitating the purchase and use of the video game, and performing internal management activities for the fulfilment of CONWIRO's legal and contractual obligations. 

The processing of data for the purposes of "commercial, promotional or advertising communications” is only carried out with the express consent of the user, granted by means of acceptance through the corresponding box. This consent authorises the game to send personalised information about products, services, offers and promotions, always respecting the user's right to object to such processing at any time.

6. TO WHOM YOUR DATA IS DISCLOSED 

Your data will be processed by CONWIRO, jointly by KINGS LEAGUE ESPAÑA, S.L.U., to send updates, announcements and offers to users of the Kings League: Clash of Captains video game application by CONWIRO, who have given their consent to receive such communications. 

Your data will not be disclosed to other third parties, unless expressly required by law or with the consent of the data subject. 

7. HOW LONG WE KEEP YOUR DATA 

The game will keep your personal data for the time necessary to provide the requested service and/or to achieve the intended purpose of the processing.  

Subsequently, provided that the user has not exercised their right to erasure, their data will be kept for the legal periods applicable in each case, considering the type of data, as well as the purpose of the processing.  

In any case, the user may request detailed information on the data retention periods applied in the game through dpo@conwiro.com 

8. WHAT PERSONAL DATA YOU MUST PROVIDE US WITH  

The game informs users that, when personal data is collected through a form made available through the game, it will be necessary for the user to provide at least the data indicated as obligatory in the form in question. In the event of failure to provide at least such data, considered as necessary, the game will not be able to manage the service, or the query formulated by the user. 

9. WHAT YOU MUST GUARANTEE US WHEN YOU PROVIDE YOUR PERSONAL DATA 

The user guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.  

In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the processing in question. All of this, prior to the provision of data of a third party through the game. 

You are informed that, to provide your personal data, in any way, through our game, you must be over 16 years of age or have the consent of parents or legal guardians in the case of minors under 16 years of age. The user who provides data through the present game declares and guarantees that he/she understands this information and takes full responsibility for this declaration. 

10. WHAT MEASURES WE TAKE TO PROTECT YOUR PERSONAL DATA 

To guarantee the security and confidentiality of your data, the security levels required for the protection of personal data have been adopted and the technical means available to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided through the game have been installed. In any case, you should bear in mind that security measures on the Internet are not impregnable.  

In the game, we prioritise the security and privacy of minors. Therefore, we pay special attention to: 

  1. Parental consent. 

  2. Commitment to child safety. 

We work with numerous tools and services to facilitate the proper functioning of the game, a child under the age of 16 could inadvertently provide personal information to one of these services. Should this happen, information about the child will be deleted immediately upon discovery.

11. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA? 

You are informed that you have the following rights over your personal data: 

  • Access to your data: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to access your data in order to know what personal data we are processing. 

  • Request rectification or deletion of your data: In certain circumstances, you have the right to rectify personal data which you consider inaccurate and which concern you, and which are processed by CONWIRO, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.  

  • Request the restriction of the processing of your data: In certain circumstances, you have the right to request that we restrict the processing of your data, in which case we will only retain the data for which you have requested that we restrict the processing for the purpose of pursuing or defending claims. 

  • To the portability of your data: Under certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to have it transferred by CONWIRO to another data controller.  

  • Object to the processing of your data: In certain circumstances and for reasons relating to your particular situation, you have the right to object to the processing of your data, in which case we will stop processing it unless we have to continue to do so for compelling legitimate reasons or for the exercise or defence of any claims.

 

We also remind you that you have the right to withdraw any consent you may have given for the processing of your data, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. 

You may exercise your rights regarding your personal data by writing to CONWIRO, identified by the reference "Data Protection", which may be sent to dpo@conwiro.com 

If the request is not complied with, a complaint may be lodged with the competent data protection supervisory authority. 

12. CHANGES TO THE PRIVACY POLICY 

We may update the Privacy Policy of our game. You are therefore advised to review this policy in order to be adequately informed about how your personal data is handled and how your privacy and information is protected. 

Last updated: December 2024

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